{"xsrfToken":"fcf15adc5856050fed0e3684d9130724f42b8de5_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/6f3d0b19-01b2-4455-aefc-f0c80351356e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxNTA2OTQzZi01NTgyLTRjMjctOGFmMy04MDRjNjcyODQzZDQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZmM2QwYjE5LTAxYjItNDQ1NS1hZWZjLWYwYzgwMzUxMzU2ZSI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzA4NDQsIm5iZiI6MTczMjE3MDI0NH0.oQo666bPbj1U1ad_O1KicmL3pUopbqMg3O4mvzM0kJo&client=1506943f-5582-4c27-8af3-804c672843d4&mode=fit","logoId":"6f3d0b19-01b2-4455-aefc-f0c80351356e","isLogoAvailable":true,"helpCenterTitle":"How can we help?","sharedPortalName":"data.world Help Portal","userInitialAnnouncementHeader":"Welcome to the data.world Help Center","userInitialAnnouncementMessageWiki":"<p><font color=\"red\"> <ins><b>Important Notice:</b></ins> </font></p>\n<p>Dear Valued Customer,</p>\n<p>As of <b>September 30th</b>, we no longer accept ticket submissions via email (<b>support@data.world</b>). Please use our ticket form below for faster and more efficient service. The form ensures we capture all necessary details upfront, leading to quicker resolution times. We appreciate your cooperation in this transition.</p>\n<hr>\n<p>Our standard support hours are 9.00 am - 5.00 pm CST, Monday - Friday.</p>\n<p>Please visit our <a href=\"https://docs.data.world\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Documentation Portal</a> for more information and subscribe to updates on the <a href=\"https://status.data.world/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">data.world service status page </a>. In addition, please feel free to explore our <a href=\"https://dataworld.atlassian.net/servicedesk/customer/kb/view/2069692464\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Support Ticket Best Practices guide </a> to learn how to submit effective requests and get the most out of your support experience.</p>","translations":{"en-US":{"helpCenterTitle":"How can we help?","sharedPortalName":"data.world Help Portal","announcementHeader":"Welcome to the data.world Help Center","announcementMessage":"{color:red} +*Important Notice:*+ {color}\n\nDear Valued Customer,\n\nAs of *September 30th*, we no longer accept ticket submissions via email (*support@data.world*). Please use our ticket form below for faster and more efficient service. The form ensures we capture all necessary details upfront, leading to quicker resolution times. We appreciate your cooperation in this transition.\n----\nOur standard support hours are 9.00 am - 5.00 pm CST, Monday - Friday.\n\nPlease visit our [Documentation Portal| https://docs.data.world] for more information and subscribe to updates on the [data.world service status page | https://status.data.world/ ]. In addition, please feel free to explore our [Support Ticket Best Practices guide | https://dataworld.atlassian.net/servicedesk/customer/kb/view/2069692464] to learn how to submit effective requests and get the most out of your support experience.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#6290c3","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/f7e09fcf-88c0-4b1a-a8da-839d0d62b5e7/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxNTA2OTQzZi01NTgyLTRjMjctOGFmMy04MDRjNjcyODQzZDQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY3ZTA5ZmNmLTg4YzAtNGIxYS1hOGRhLTgzOWQwZDYyYjVlNyI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzA4NDQsIm5iZiI6MTczMjE3MDI0NH0.jgLoQmo8zaz1cuRd2FoqmGVI0YfUC-LkR1a7DiDsNBk&client=1506943f-5582-4c27-8af3-804c672843d4&height=300&mode=fit","bannerMediaApiFileId":"f7e09fcf-88c0-4b1a-a8da-839d0d62b5e7","useDefaultBanner":false,"isBannerAvailable":true}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=dataworld","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"fcf15adc5856050fed0e3684d9130724f42b8de5_lout","baseUrl":"https://dataworld.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://dataworld.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"1506943f-5582-4c27-8af3-804c672843d4","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"1539bb41b9864752bd4516bb5959657e","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}